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In this Discussion
Can't resume download using download manager
Since my internet connection is slow, I usually use download manager to download videos from the site.
However, sometimes the download is interrupted, but when I try to resume the download, it always fail.
Can someone help with this? Thanks.
I'm sorry you're having download issues! What browser and download manager are you using?
The support team has also emailed you about your question. If you don't see a message in your inbox, you may want to check your spam folder.
I am also having this issue.
Software: Google Chrome & Jdownloader 2
(I like to use Jdownloader as my download manager, as I also have net issues/slow speed).
To me it seems each 'download link' is a token valid for a set period of time. Once that time ends the download is inaccessible (am i correct).
I'm sorry to hear you're having problems, we conferred with our techs and it sounds like the issue that you're having is the result of your internet connection speed.
For best results, please make sure you're only downloading one movie at a time, queuing multiple files at once can cause the error that you described.
18 U.S.C. 2257 Record-Keeping Requirements Compliance Statement